Privacy Policy

Effective Date: 25 August 2025

Welcome to Furrvana! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (hosted via Wix.com), use our services, or interact with us in any way. Please read this policy carefully.

1. Who We Are

Furrvana a trademark of Auvika care pvt ltd is a pet care clinic dedicated to providing quality veterinary and wellness services for your furry companions. Our website is built and operated through Wix.com Ltd., which provides us with the online platform to offer our services.

2. Information We Collect

When you use our website or services, we may collect the following types of information:

A. Personal Information

Name
Email address
Phone number
Address
Pet’s name, breed, age, and medical history
Payment details (via secure third-party processor)

B. Automatically Collected Information

Through Wix and third-party tools, we may collect:

IP address
Device information
Browser type
Pages visited
Time spent on pages
Referral sources

C. Cookies and Tracking Technologies

We and our Wix provider may use cookies, pixels, and similar tracking technologies to enhance your experience and gather analytics. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage veterinary services
To schedule and confirm appointments
To communicate with you (e.g., reminders, updates, promotions)
To improve our website, services, and customer experience
To ensure website security and prevent fraud
To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Wix.com Ltd. – as our website host and service provider
Payment processors – for secure transaction handling
Veterinary partners – only with your consent or as needed for care
Legal authorities – when required by law or to protect our rights

Wix operates under strict privacy and data protection guidelines. For details, you can review the Wix Privacy Policy.

5. Data Storage and Security

Our website is hosted on Wix servers located in secure data centers. Wix stores your data on secure servers behind firewalls and implements encryption and access control protocols. We take appropriate measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Object to or restrict data processing
Withdraw consent at any time

To exercise these rights, please contact us at:
📧 auvikac@gmail.com
📞 783-85-18212

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Furrvana Pet Care Clinic
📍 Address: Lower Ground floor, 55F/55G, Elan Miracle, Sector 84, Gurugram, Haryana 122001
📧 Email: auvikac@gmail.com
📞 Phone: 783-85-18212
🌐 Website: www.furrvana.co.in

Hosted by Wix.com Ltd.

Wix.com is committed to protecting your privacy. To learn more about Wix's data handling practices, visit https://www.wix.com/about/privacy